MVP approach
The public MVP should explain the story mission before collecting sensitive information. A database-backed submission form should come only after moderation rules, privacy safeguards, consent language, and data retention rules are ready.
Safety rules
Patient stories can be powerful, but they must be handled carefully. The platform should not publish private records, emergency requests, threats, doxxing, or accusations that cannot be responsibly moderated.
- No emergency care requests through the website.
- No medical or legal advice promises.
- Submission should not guarantee publication.
- Patients should remove identifying details unless they intentionally consent.
- Moderation should prioritize safety, dignity, and factual restraint.
What stories should document
Useful advocacy stories should focus on what happened, what care barrier occurred, what documentation exists, what harm or delay resulted, and what change the patient wants to see.